Data analysis of Dental Hospital performance Using the form of Business intelligence

Abstract

The research data analysis of dental hospital performance Using the form of business intelligence (BI) model aims to: 1) Analyze data from dental hospitals using the Business Intelligence system.2) Utilize the analysis of dental hospital data through the BI system for monitoring the performance of the dental hospital and supporting managerial decision- making. 3) Test the satisfaction of executives with the results of analyzing dental hospital data using the BI system. The study population consists of 15 executives from the Faculty of Dentistry. The data collection instrument used is a 5- point Likert scale questionnaire, and data are presented with mean values and standard deviations. The research findings indicate that the satisfaction with the design and development of the performance reporting of dental hospitals using the BI system is highest in terms of content, with a mean score of 4. 86 and a standard deviation of 0.33 This is followed by satisfaction with the application of the system, with a mean score of 4.74 and a standard deviation of 0.40, and satisfaction with the design aspect, with a mean score of 4.51 and a standard deviation of 0.48. The study concludes that prior to implementing the BI system for analyzing dental hospital data, planning for revenue generation and management lacked clarity. The use of the BI system for monitoring performance is therefore an effective tool for aiding managerial decisionmaking and planning future revenue increases for the hospital.